IBCLCs
International Board Certified Lactation Consultants — supply, latch, weaning, pumping at work.
Your care team · behind every order
The credentialed clinicians behind every 1NW order.
IBCLCs, Registered Dietitians, and our Medical Director - US-licensed clinicians who back the products we ship, set our clinical standards, and write the educational content in the Journal.
13Clinical team members
11+ yrsCaring for moms since 2014
All USLicensed and credentialed
CoveredFor members with a pump
The 1NW clinical team
Medical Director · IBCLCs · Registered Dietitian · RNs
Since 2014
US-licensed and credentialed
Medical Director
Board-certified pediatrician overseeing clinical standards and lab result review.
Registered Dietitians
RDs trained in maternal nutrition, lactation supplies, and postpartum recovery.
RN + IBCLCs
Registered Nurses who are also certified lactation consultants — clinical depth on every call.
The team
Real specialists.
Real specialists.
Real names.
No bots, no scripts, no offshored chat. Every person on this page is on staff at 1NW — credentialed, US-based, and accountable for the advice they give.
MD
Medical leadership
Dr. Amy Rapaport
Medical Director · Pediatrics
Board-certified pediatrician and 1NW's Medical Director. Oversees clinical protocols, reviews complex cases, and signs off on the care team's clinical practices.
NP
IBCLC
Clinical lactation
Joanna Kreyling
Nurse Practitioner · IBCLC
Nurse practitioner and international board-certified lactation consultant. Bridges nursing diagnosis with feeding plans for moms who need both.
RD
Maternal nutrition
Laura Curcio
Registered Dietitian
Registered dietitian. Builds nutrition frameworks for pregnancy, breastfeeding, and postpartum recovery.
RN
IBCLC
Latch & supply
Aimee Fleischman
Registered Nurse · IBCLC
Registered nurse and IBCLC. Specializes in latch troubleshooting, supply diagnostics, and the back-to-work pumping handoff.
RN
IBCLC
Postpartum feeding
Amy Blum
Registered Nurse · IBCLC
Registered nurse and IBCLC. Supports moms through latch, supply, and feeding-routine transitions across the postpartum year.
RN
IBCLC
NICU & complex feeding
Christine Reese
Registered Nurse · IBCLC
Registered nurse and IBCLC. Comfortable with NICU graduates, weight-gain concerns, and complex feeding plans.
RN
IBCLC
Early postpartum
Emily Curren
Registered Nurse · IBCLC
Registered nurse and IBCLC. Focuses on first-week latch, milk transition, and supply troubleshooting when small fixes matter most.
RN
IBCLC
Return-to-work pumping
Jessica O'Donoghue
Registered Nurse · IBCLC
Registered nurse and IBCLC. Helps moms navigate latch pain, supply concerns, and return-to-work pumping plans.
RN
IBCLC
Exclusive pumping
Melissa McHugh
Registered Nurse · IBCLC
Registered nurse and IBCLC. Supports moms across latch, pump fit, and exclusive-pumping schedules.
IBCLC
First-time pumpers
Angela Cleary
Lactation Consultant · IBCLC
International board-certified lactation consultant. Specializes in latch, supply, and pump-fit fundamentals for first-time pumpers.
IBCLC
Full-arc feeding support
Claudia Batista
Lactation Consultant · IBCLC
International board-certified lactation consultant. Helps moms work through the full arc of feeding decisions, colostrum through weaning.
IBCLC
Supply & exclusive pumping
Elizabeth Homans
Lactation Consultant · IBCLC
International board-certified lactation consultant. Focuses on supply troubleshooting and the mechanics of exclusive pumping.
IBCLC
Weaning & transitions
Patricia Delima
Lactation Consultant · IBCLC
International board-certified lactation consultant. Works with moms on weaning, bottle introduction, and feeding-transition plans into year two.
Behind every order
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The work that doesn't show up in the box.
Our care team's role today is clinical oversight, education, and standards — the things you can't see in the shipment, but you'd notice fast if they weren't there.
Clinical review on every product
Every pump, accessory, and maternity item we ship has been vetted by IBCLCs and our Medical Director against the conditions real moms use them in — not just the spec sheet.
Educational content you can trust
The Journal is written by the people on this page — Cindy Puppos, Laura Curcio, Joanna Kreyling, and the rest — not freelance writers. When you read a piece on supply or latch, it's coming from a credentialed clinician.
Order expertise
Pump fitting, accessory recommendations, replacement parts timing — handled by the lactation team rather than a generic customer service queue. They sign off on what we recommend before it ships.
Customer support that escalates well
For order or product questions, our customer service team is reachable Monday-Friday. When something needs a clinical eye, it gets escalated to the right person on the care team — no hold queues, no scripts.
Common questions
The honest small print.
The stuff people ask before they order. We try to answer plainly — and yes, we'll tell you when we're not the right fit.
Talk to customer support
(888) 977-2229 · M-F 8:30 AM - 5:00 PM ET
Help Center →
Our clinical team includes a Medical Director, International Board Certified Lactation Consultants, a Registered Dietitian, and Registered Nurses who are also IBCLCs. They oversee our products, set clinical standards, and write educational content.
Today, the care team's expertise reaches you through our educational content and through clinical oversight of the products we ship. For order or product questions, our customer service team is reachable at (888) 977-2229 or support@1naturalway.com, Monday-Friday 8:30 AM - 5:00 PM ET.
Our team can review specialty cases and give general clinical guidance. For prescriptions or formal diagnoses, we coordinate with your existing OB, midwife, or family physician.
Because products and content only get to you after review by credentialed clinicians. Every pump pairs with size guidance from an IBCLC, and clinical claims are backed by our Medical Director.
We're HIPAA-compliant. Order and account data stays inside your private 1NW account.
Begin with coverage
Find out what your insurance covers —
Find out what your insurance covers —
in about 2 minutes.
From pumps to maternity supplies. No obligation, no phone calls — we handle the paperwork either way.