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Our story · Since 2014

Built by a dad
who watched.

In 2014, Ryan Wright started 1 Natural Way with one goal: to make it easier for moms to access the care and tools they need during one of life's most important and often overwhelming moments. Eleven years later, that's still the brief.

Ryan Wright and his family
The Wright family Where it all started.
A letter from Ryan

"Watching her struggle opened my eyes."

My path to founding this company is deeply personal. When my wife and I were expecting our first child, we faced unexpected challenges with breastfeeding.

Watching her navigate those struggles without clear guidance or support opened my eyes to how impersonal and fragmented the system can be — especially around maternal care. With a background in medical equipment and experience in the baby retail space, I knew the system could be better. I had seen firsthand how moms were treated when trying to get essential care: cold, clinical, confusing, and entirely lacking in empathy.

That is why we built 1 Natural Way differently. We set out to create a more compassionate experience — one that educates moms on their insurance-covered benefits, offers clear and supportive guidance, and makes access to essential products as easy and stress-free as possible.

What began as a team of four has grown into a dedicated group of over 30 team members and 18 full-time contractors, including 12 certified IBCLCs serving moms across all 50 states, U.S. territories, and military bases overseas. When we started, the breast pump market was small and choices were limited. We began with Medela, added Spectra two years later, and have since expanded to over 14 manufacturers, 38 models, and hundreds of supporting products.

We have also built a robust in-house telehealth program to support every stage of motherhood — lactation counseling, maternal nutrition guidance, and mental-health screenings throughout pregnancy and postpartum. Because care should not stop at the product. It should wrap around the entire journey.

Every mom deserves access to trusted breast pumps and medical supplies, regardless of insurance status. That is why we introduced our Moms First Preferred Pricing program — for moms who may be out of network, uninsured, or no longer eligible for coverage under their plan.

And in a digital world where privacy has been slowly eroded, we have made strong commitments to data protection. 1 Natural Way does not — and will not — share or distribute private information with third-party advertisers, marketing entities, or any unauthorized organizations. Our practices strictly adhere to HIPAA and to national and local privacy regulations.

As we grow, we remain committed to advocating for moms at the state and federal level — working for better coverage, better access, and better care. We stay engaged so that you do not have to carry that burden alone.

Ryan CEO and Founder · 1 Natural Way
11+ yrs Caring for
moms since 2014
48+ Team members &
contractors
12 IBCLC-certified
consultants
39 Pump models
50 U.S. states
0 Customer data
ever sold
11 years, in scenes

From four people
to all 50 states.

The shape of the company changes, but the brief hasn't. Here are the moments that mattered most.

1 Natural Way is founded

Ryan Wright launches the company after watching his wife struggle with breastfeeding — and seeing how cold, fragmented, and impersonal the maternal-care supply chain was. Starts with one brand: Medela.

Spectra joins the catalog

Two years in, Spectra is added — the first signal that 1NW would grow with the moms it serves, not just sit in one corner of the market.

Telehealth program launches

1NW brings IBCLCs, RDs, and clinicians in-house. Lactation counseling, maternal nutrition, and mental-health screenings become part of the experience — not an upsell.

Moms First Pricing

Out-of-network, uninsured, or no-longer-eligible moms get a preferred-pricing tier. Because care shouldn't stop when the insurance does.

All 50 states + military bases

Service expands to all 50 U.S. states, U.S. territories, and military bases overseas. 12 IBCLC-certified consultants on staff — the highest level of certification.

1NW Health + the App

At-home health testing and the unified care app launch. Pumps, supplies, results, and your specialists — finally in one place.

Our promise to you

What you deserve.
How we deliver.

Every mom's journey is unique — and often filled with questions, challenges, and moments of joy. Our mission is to make sure you never feel alone or overwhelmed when it comes to getting the care, products, and answers you need. Four things guide everything we do.

Care that feels human

You're more than a customer. You're a mom navigating one of the biggest transitions of your life. We're here to help — not to make things harder.

Clear answers, no surprises

We explain your coverage and pricing up front. No hidden fees, no fine print. Just clarity and honesty, even when the answer is hard.

Support that shows up

Fast shipping, reliable brands, and service reps who actually listen. We measure ourselves by how often you don't have to call back.

Advocacy beyond the order

We push for better coverage at the state and federal level — so you don't have to carry that fight alone. Quietly, persistently, in the rooms where it matters.

The big questions

What people ask about us.

The short answers, on the record. For anything more specific, our customer support team is reachable at (888) 977-2229 — we'd rather you ask than assume.

Want to talk to someone? Call (888) 977-2229 — M-F 8:30-5 ET. A clinician reviews anything clinical. Meet the team
Ryan and his wife had their first child in the early 2010s and ran headfirst into the maternal-supply system: cold, clinical, paperwork-heavy, with nobody on the other end who actually understood what new motherhood feels like. Coming from the medical-equipment and baby-retail world, Ryan knew it could be radically better. So he built it.
We're a Durable Medical Equipment supplier accredited by major insurance plans, with an in-house clinical team — IBCLCs, registered dietitians, and physicians. We're a complement to your OB and pediatrician, not a replacement. For prescriptions and hands-on exams, we coordinate with your local providers.
We do not, and will not, share customer data with third-party advertisers, marketing entities, or unauthorized organizations. We're HIPAA-compliant, our practices follow national and local privacy regulations, and your samples and results are de-identified at the lab. Full deletion is available on request.
Our Moms First Preferred Pricing program is built for moms who don't have insurance coverage — uninsured, out-of-network, or no longer eligible under their plan. Same products, transparent pricing, same care team.
Yes. We serve all 50 U.S. states, all U.S. territories, and military bases overseas. TRICARE plans are accepted.
For account or order questions, call (888) 977-2229 or email support@1naturalway.com, Monday-Friday 8:30 AM - 5:00 PM ET, with Fridays by appointment only. For press, partnerships, or policy advocacy, reach out through the Contact page.
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