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Contact

Get in touch.

The fastest path is a phone call - (888) 977-2229, Monday-Friday 8:30-5 ET. For everything else - press, partnerships, advocacy, or the rare letter - here's how to reach us.

Customer support

Call (888) 977-2229 - a real person picks up.

For account, order, or product questions, call us Monday-Friday, 8:30-5 ET. A clinician reviews anything clinical. For non-urgent matters: support@1naturalway.com - we reply within one business day.

Press & media

For interviews, quotes, or briefings.

Reach out to mike.birney@1naturalway.com. For background on our founder Ryan Wright, our IBCLC team, or our advocacy work, we'll send a press kit within 24 hours.

Partnerships

For brands, providers, and platforms.

Reach out to kathy.mikolajczak@1naturalway.com. We work with insurers, hospital systems, doula collectives, and a small set of consumer brands whose values align with ours.

Mailing address

For physical mail (rare, but we read it).

1 Natural Way, Customer Care

4064 Technology Drive Suite C, Maumee, OH 43537

Want to know who's behind the phone line?

Customer service, provider relations, and operations - the care team that answers your calls, works with your provider, and follows your order through to delivery.

Meet the care team