1NW App
Pregnancy & baby tracker, kick counter, lab results & more
Get
Coming soon · 1NW Health The Early Gender Test — physician-signed answers from as early as 6 weeks. Check it out
From coverage check to forever-care

The whole flow,
in plain English.

No insurance jargon, no fax machines, no callbacks two weeks later. Here's exactly what happens from the moment you tap "Check coverage" and what stays with you long after the box arrives.

2 minCoverage check
3 daysTo your door
CoveredFor most moms
ForeverCare team access
Getting your pump · 3 steps

From the first tap
to your door.

Most members are surprised by how quick it is: about 2 minutes of your time, and we handle everything else. Here are the three steps, in order.

01
Step one · 2 min

Check your coverage in minutes.

Tell us your insurance, your due date, and your zip. We verify in real time across 100+ insurance plans. We'll give you an estimate based on your insurance coverage. No middleman, no broker, no callbacks.

Check coverage
02
Step two · Pick yours

Choose a pump and accessories.

Browse the pumps your plan covers: Momcozy, Spectra, Elvie, Medela, Lansinoh. Add accessories, parts, and refills for as long as you're a member. Most members upgrade once and stay for years.

See what your plan covers
03
Step three · 1–3 days

It ships discreetly.

Free shipping, delivered 1–3 business days after it ships. We'll ship your pump as soon as we are able based on insurance guidelines. Start the check early so verification is done in time. Inside: your pump, parts, and a welcome card with your specialist's contact info.

Start the check
After the box arrives

The part that lasts
a lot longer.

The pump is the start. Here's what stays with you after delivery day.

Always-on

Care, in your pocket. Forever.

The 1NW app is yours from day one: track feeds, log pumping sessions, manage your orders, and read educational content from our care team. Included with every order.

Download the app
Optional

Add health tests when you want.

Early gender test: at-home, physician-signed health results in days. No new login, no new portal.

Explore Health
We stay

For every chapter of motherhood.

Your account stays with you through this baby, the next baby, weaning, and beyond. Resupply parts, reorder pumps, and reach our customer support team for as long as you're a mom.

Why members switch

1 Natural Way vs.
the old way.

Most members come from a clinic or DME-supplier flow that took weeks, paperwork, and a hold queue. Here's the head-to-head.

What you get
1 Natural Way
Traditional DME / clinic
Time to verify coverage
✓Real-time
5-10 days, by mail
Cost to most members
✓Covered by insurance
Covered by insurance
Pump options
✓12 brands, 59 models
Whatever's in stock
Educational content
✓Written by our care team
Generic blog posts
Accessories & refills
✓Reordered in 3 taps
New paperwork each time
Lab tests integrated
✓Yes — same provider
No
Customer support
✓M-F 8:30-5 ET, escalates to clinicians
Business hours, generic
The reasonable questions

Before you click
"check coverage."

Real, frequent questions from real members. We update this list every quarter based on what comes through customer support.

Want to talk to a real person? Call customer support at (888) 977-2229. Help Center →
For most insurance-covered items, yes, fully covered. The pump and the parts are covered by your insurance. Health tests vary: the Early Gender Test is $169 (HSA/FSA eligible) — that's the whole price, with shipping both ways, the physician review and any retest included — and clinical testing is typically covered.
We accept 100+ plans across all 50 states. We never charge to look. If your plan truly isn't covered, our Moms First pricing gets you the same products and care team at 20% off retail.
Most moms place their order around week 28. Start the coverage check around week 20 so verification is done and we can work on obtaining the required medical documentation. We'll ship your order as soon as we can based on your insurance guidelines.

We understand that choosing a breast pump is a big decision, and we encourage you to carefully review your options before placing your order. Because breast pumps are personal-use medical devices, once they are shipped, they cannot be returned or exchanged-even if they remain unopened.

We know how essential your breast pump is to your feeding journey. If it stops working or seems to have an issue, the manufacturer provides a warranty to cover defects and will assist with troubleshooting and replacements.

To access warranty support, you can:

  • Check the product page on our website, where the warranty details and manufacturer's contact information are listed under "Product Specifications."
  • Visit our Warranty Information page, where we provide a list of manufacturer contact details.
  • Refer to your user manual, which includes warranty terms and steps for filing a claim.

If you need help locating this information, our team is more than happy to guide you in the right direction.

No. The app is included and recommended because that's where your orders and educational content live. But you can call or email customer support if you prefer.
Begin with coverage

Find out what your insurance covers —
in about 2 minutes.

From pumps to maternity supplies. No obligation, no phone calls — we handle the paperwork either way.